Shipping

Orders ship from our Yokohama warehouse. Packing usually averages 1 business day, and delivery is typically 1-6 business days after dispatch.

Shipping rates

Current Japan shipping is JPY 350 for orders under JPY 5,000, with free shipping on orders of JPY 5,000 or more. Shipping totals and any available shipping offers are shown at checkout before payment.

Dispatch and tracking

Packing usually averages 1 business day. Orders ship from Yokohama with Japan Post as the primary carrier, or with Yamato Transport or Sagawa Express where appropriate. Delivery is typically 1-6 business days after dispatch. Tracking is sent when your order ships.

Address changes

If your delivery address needs to change, contact us as soon as possible. Address changes are easiest before packing is complete; once shipped, redirects depend on the carrier and may not be possible.

Arrival guarantee

Every order is covered by our Arrival Guarantee. If your parcel is damaged or does not arrive, contact us and we will help resolve it.

Need help with a delivery question? Contact the Rod Armour team before placing your order.